Quality Assurance Manager
Overview Berry Global Berry Global, headquartered in Evansville, Indiana, is committed to its mission of 'Always Advancing to Protect What's Important.' With $13 billion in revenue for fiscal year 2019 on a combined pro forma basis from operations, Berry is a leading global supplier of a broad range of innovative nonwoven, flexible, and rigid products used every day within consumer and industrial end markets. Berry operates over 290 manufacturing facilities worldwide, on six continents, and employs over 48,000 individuals. At Berry, we pursue excellence in all that we do and are always advancing to improve the way we work along with the products and services we provide. Our culture fosters trust and partnerships through appreciation, acknowledgement, and inclusion. At Berry, we are continuously improving to support our mission and exemplify our values of partnerships, excellence, growth, and safety. To learn more about Berry, visit berryglobal.com Responsibilities Responsibilities Meet and maintain all divisional Quality Management System objectives, including year over year defect/credit reduction, and Quality Management System implementation targets. Direct the activities, duties, and projects of the QA and Lab Technicians to assure compliance to customer specifications. Direct and maintain all quality programs to include SPC and drive process improvement Lead and direct all plant certifications including ISO, SQF, ASI, etc. Lead internal and external audits, trainings, and presentations Serve as the plant's contact for customer complaints and customer compliance audits. Maintain reporting systems for internal and external complaints. Serve as Plant ISO Representative. Execute and manage Six Sigma, Process Improvement, and Lean projects. Track and report all financial validated projects. Communicate plant quality expectations and monitor performance relative to the objectives in a timely and effective manner. Actively solicit input from all employees to aid in successfully accomplishing the above listed actions. Responsible for compliance with all facility product safety (GMP's). Procedures. Must be supportive of GPI's Mission, Vision and Core Values (UFAA - United, Focused, Agile, Accountable.) Must facilitate and support GPI's Continuous Improvement processes (LEAN, 5's, 6s, Six Sigma, etc.). Prior Qualification and Validation Process Systems experience. (IQ, OQ, PQ) Prior knowledge of measuring systems, to include equipment/tools. Experience with CPro, SPC Software etc. Demonstrated ability to conceptualize, develop, implement, and document Quality Management System for maintenance and control of products and processes. Other duties as assigned. Qualifications Education / Work Experience Education (Degree/Major) Bachelor Degree in Quality or related Science preferred Three to five years' experience in Quality Management, Engineering Management, Production Management and/or Project Management in a manufacturing environment. Three to Five years supervisory experience required Must have experience with ISO -9001, ISO-15378, Must be a certified Six Sigma Black Belt or be willing to attain certification as part of the selection for this position. Competencies (Technical, Business / Organizational, People / Behavioral) Leadership Situational Leadership skills and strong personal accountability to achieve goals. 2. Develops the competency, confidence and leadership abilities of others through effective coaching and delegation. 3. Ability to be a change agent and drive results 4. Ability to empower and motivate people for involvement, cooperation and compliance. 5. Strong personal accountability to achieve goals and develops this in others through effective coaching and delegation. 6. Proactively develops plans for improvement and effectively communicates and sells those plans to others 7. Ability to deliver committed performance indicators. Initiates corrective action, anticipates issues, and develops contingency plans 8. Strong organizational and delegation skills to manage multiple projects simultaneously. 9. Considers and formulates new ways to exceed company objectives. 10. Inspires others to see and to help seize emerging opportunities for improvement and success. 11. Takes responsibility for actions, respects confidentiality, completes commitments on time, and uses data to support decisions Initiative 1. Proactively seeks and seizes opportunities to improve the company's offerings and overall positioning. 2. Develops and refines strategic plans and action plans to achieve declared objectives. 3. Strong sense of urgency o Effectively communicates / sells those plans to others, gathers and incorporates further input where appropriate and then implements action steps efficiently and prudently. 1. Self-motivated to improve processes and performance. Can adapt and reapply new ideas and methods to improve team/plant performance 2. Pursues training and development opportunities to continuously build knowledge and skills. Managing People o Challenges, coaches & aligns staff and extended interdepartmental networks in planning, decision-making, facilitating and process improvement. o Manages performance, talent and growth of teams. o Effective communication skills, written and oral, including presentation skills, technical and program writing, and the ability to communicate with all levels of management and employees. Team Work 1. Balances team and individual responsibilities; 2. Recognizes accomplishments of other associates. 3. Offers constructive feedback and advice to fellow associates in a tactful manner. 4. Accepts and considers feedback and advice to enhance probability of desired outcomes. 5. Partners and works effectively across all functions and levels. 6. Works effectively with others to achieve performance goals Oral & Written Communication 1. Speaks and writes clearly and persuasively. Responds well to questions. Employs active listening skills. 2. Demonstrates strong group presentation skills; Presents information, ideas, conclusions and abstract concepts concisely and effectively. 3. Can interface effectively with customers, vendors, contractors and senior leaders. Problem Solving o Gathers and analyzes information skillfully and efficiently. o Prioritizes and identifies causal connections, related issues and actionable alternatives. o Applies practical criteria to decision alternatives in order to choose course of action. o Considers and articulates implications for implementation. Technical Skills 1. Detailed knowledge of Berry Global and product technologies, data analysis skills, broad understanding of related technologies. 2. Demonstrated proficiency in the use of standard office machines and computer software including Outlook, Excel, Word, Powerpoint. 3. Knowledge of standard accepted troubleshooting, repair, reliability and effective planning & labor utilization strategies. 4. Knowledge of OSHA, NFPA and EPA laws, standards and regulations governing manufacturing sites (29 CFR 1910). 5. Working knowledge of manufacturing industry (plastics preferred). 6. Business understanding and teambuilding skills. 7. Strong analytical and problem-solving skills. 8. General understanding of basic physics, engineering, chemistry, math. o Uses data and proven methods to analyze, troubleshoot, and develop solutions to problems. Other 1. Ability to work outside normal business hours to include evenings, nights, and weekends. 2. Ability to maintain strict confidentiality.
Salary Range:
$80K -- $100K
Minimum Qualification
Quality AssuranceEstimated Salary: $20 to $28 per hour based on qualifications.
Salary Range:
$80K -- $100K
Minimum Qualification
Quality AssuranceEstimated Salary: $20 to $28 per hour based on qualifications.
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